Courts, Tickets & Fines

Unclog your court

Dramatically reduce courthouse congestion by letting defendants submit pleas and pay fines online.

PayIt expands the options we can offer to our customers, whether they come into the courthouse or take advantage of our expansive online services. PayIt helps us improve efficiencies and frees our Clerk team to refocus their time and effort on other areas of the business.

Joseph Abruzzo
Clerk of Circuit Court & Comptroller, Palm Beach County, Florida

Replace long lines with online.

Let defendants pay fines, submit pleas, and check their case status anytime, anywhere, and from any device.

By making it easy to complete these tasks online, your team can spend less time on manual transactions and paperwork, and more time on other priorities.

Easier payments for them. Less work for you.

Other solutions have clunky payment options, often forcing defendants to make separate payments in multiple places. Or call in with questions. Or give up and head into court.

With PayIt, you give defendants one place where they can plead and pay for just about anything from paying a parking ticket to pleading guilty to a misdemeanor.

Plus, your defendants can:

Choose from a wide range of payment methods

Request payment plans & schedule AutoPay

Pay by cash at local retail chains with QR codes

Give defendants a secure profile so they can answer their own questions

“Did that payment go through?”

Without a receipt, defendants have to call in to confirm their pleas and payments.

With PayIt, you give defendants a secure profile with access to their case status, receipts, payment history, saved payment methods, documents, and more.

That way your defendants have all the information they need at their fingertips – no need to call or walk in.

Here are 6 more reasons courts are switching to PayIt

Powerful reports at your fingertips

You shouldn’t have to ask your vendor to provide and correct reports. With PayIt, you view transactions in real time, and generate reports on demand.

Configured to your business rules

Your technology should adapt to you – not the other way around. PayIt works closely with your team to configure the platform to your exact business rules.

PayIt is your vendor partner

Most vendors disappear until it’s time for renewal. With PayIt, you’ll have a dedicated team guiding your success month after month, year after year.

We help with user adoption

Unlike other solutions, PayIt helps you plan and execute a strategy to ensure defendants make ‘digital’ their first choice for pleas and payments.

Take risk out of the equation

Start accepting pleas and payments without any upfront investment or change order fees. Enjoy regular, no-cost updates with new features.

Get PCI compliance off your plate

Shift the costs and burdens of PCI compliance to PayIt. As a PCI-DSS Level 1 service provider, we take on all of these risks and responsibilities for you.

Integrations: Done. For. You.

PayIt integrates with your back-end systems, no matter how old or complex they are.

Frequently Asked Questions

How does PayIt reduce courthouse congestion and administrative strain?

PayIt reduces courthouse congestion by allowing defendants to complete key actions—such as paying fines, submitting pleas, and checking case status—entirely online. By shifting these transactions to digital channels, courts can significantly decrease walk-ins, long lines, and call volume.

Can defendants legally submit pleas online using PayIt?

Yes, PayIt enables courts to offer compliant online plea submission based on their specific jurisdiction and business rules. The platform is configured to align with your court’s policies, ensuring that digital plea workflows meet legal and procedural requirements.

How is PayIt different from traditional court payment systems?

Traditional systems often separate payments, case information, and communications across multiple tools. PayIt brings everything into a single, user-friendly platform where defendants can manage their cases, submit pleas, and make payments in one place—reducing confusion and incomplete transactions.

Does PayIt integrate with existing court case management systems?

Yes, PayIt integrates with existing court systems, including case management and financial systems, regardless of their age or complexity. This allows courts to modernize the user experience without replacing core infrastructure.

How does PayIt improve collection rates for tickets and fines?

PayIt improves collections by making it easier and more convenient for defendants to pay. Features like flexible payment options, payment plans, autopay, and proactive notifications encourage faster and more consistent payments, reducing delinquency.

What payment options are available to defendants?

PayIt offers a wide range of payment options, including online payments and payments by phone using Interactive Voice Response. Defendants can also set up payment plans, schedule payments, and store payment methods for future use.

How does PayIt reduce support calls and administrative workload for court staff?

PayIt provides defendants with a secure, self-service profile where they can view case status, payment history, receipts, and documents. This reduces the need for calls and in-person visits, freeing staff from routine inquiries and manual processing.

How does PayIt ensure payment and data security?

PayIt uses secure, modern payment infrastructure to protect sensitive financial and personal data. PayIt maintains SOC 1 and SOC 2 Type 2 certifications, PCI DSS Level 1 compliance and is ISO 27001 and 27018 certified. PayIt’s Processing Platform is hosted in Amazon Web Services (AWS), specifically in the GovCloud instance.

How long does it take to implement PayIt for courts?

Implementation timelines vary by court, but PayIt is designed to deploy efficiently with minimal disruption. The platform is configured to your specific workflows and supported by a dedicated team to ensure a smooth rollout.

How does PayIt support adoption among defendants?

PayIt provides support for user adoption through communication strategies that encourage defendants to use digital options first. By increasing awareness and ease of use, courts see higher adoption rates and greater impact on efficiency and collections.

What reporting and visibility does PayIt provide to court staff?

PayIt gives court staff real-time access to transaction data and the ability to generate reports on demand. This improves visibility into payments, reduces reliance on vendor-generated reports, and supports faster, more accurate reconciliation.

What are the operational benefits of using PayIt for courts?

Courts using PayIt typically experience reduced foot traffic, fewer calls, improved staff efficiency, and increased payment completion rates. By digitizing routine interactions, staff can focus on higher-value responsibilities without increasing headcount.

Why do agencies choose PayIt over other vendors?

Agencies choose PayIt over other vendors because it combines payments, communications, and digital workflows into a single platform designed for government. This reduces complexity, increases adoption, and delivers faster time-to-value than point solutions.