Modernize dozens of services – even if your system of record is old enough for its own driver’s license.

Digital self-service unlocks better efficiency for DMVs, but decades-old systems make it tough to modernize. The result? Exasperated motorists and frustrated staff. Now you can deliver an easy-to-use digital front end — even when your system of record sits on a mainframe.

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Move dozens of services online. Drive efficiency forward.

Services include:

  • Registration renewals
  • License & ID renewals
  • Trailers & Vessels
  • Fees & fines
  • Address changes
  • Records requests
  • Insurance verification
  • Replacement credentials
  • Voter registration
  • Advance paperwork
  • Dozens of other services

Testimonial

“PayIt is a breath of fresh air for me. Oftentimes we hear that the back end and modernization is a hurdle to getting things done. Not only are you guys finding a way to optimize and integrate with what we have, you’re making it easier for our constituents to get the services that they need.”
– Allen Chesser, House Appropriations Transportation Co-Chair, State of North Carolina

Upgrade your resident-facing experience while you modernize your back end.

We go beyond form fields and clunky payment pages to provide your residents with a digital DMV that makes accessing your services a breeze.

You don’t have to wait for a modernization effort to offer a user-friendly online experience. We get you live with modern online services no matter what systems you’re running. And when your upgraded back end system is ready for prime time? We make the switch with you — no change orders required.

Optimize your operations both online and at offices.

Make every resident touchpoint faster, smarter, and more secure with services that save your staff time and ensure safety, security, and great customer service.

Advantages include:

  • Put in-office visits in the fast lane.
    Enable residents (or customers) to submit their paperwork in advance – and confirm that it’s approved – before they visit an office.

  • Prevent identity fraud and protect user data.
    Residents want the convenience of online services, but security can’t take a back seat.

  • Close insurance compliance gaps.
    Make it easy for residents to verify coverage in real time and let automated monitoring drive compliance.

Help residents go from manual to automatic.

Give residents the freedom to manage all their DMV tasks — anytime, anywhere, on any device — without extra support from your staff.

Our intuitive resident portal becomes their go-to for everything DMV: documents, vehicle info, payment history, and more.

Now your customers can:

  • Pay online for registrations, renewals, titling, and more
  • Request custom and special interest plates
  • Get payment reminders and renewal notifications
  • Access official documents from any device
  • Contact PayIt if they need help using the platform

Your residents will… Get it. Use it. Love it.

Adopting online solutions starts with awareness. That’s why PayIt includes a dedicated Resident Communications team to help you promote your new online services, from launch to long-term engagement. PayIt’s registration reminders have open rates of over 65% — more than double the industry average for government emails.

Frequently Asked Questions

How does PayIt modernize DMV services without replacing legacy systems?

PayIt modernizes DMV services without replacing legacy systems by providing a modern digital front end that integrates seamlessly with existing DMV systems of record, even mainframes.

What DMV services can be modernized with PayIt?

PayIt can move dozens of DMV services online, including:

  • Vehicle registration renewals
  • License and ID renewals
  • Trailers and vessels
  • Fees and fines
  • Address changes
  • Records requests
  • Insurance verification
  • Replacement credentials
  • Voter registration
  • Advance paperwork

How does PayIt reduce DMV office wait times?

PayIt enables residents to submit paperwork in advance, confirm approvals, and schedule express visits, speeding up in-office interactions and reducing repeat visits.

How does PayIt improve operational efficiency?

By consolidating workflows, automating manual tasks, and centralizing transactions, payments, and resident data, PayIt increases operational efficiency.